All personal information that 9XEN's collects through users by the use of the websites and services that users voluntarily submit and provide in the course of all business relations will handled by 9XEN's in regards to applicable data protection legal provisions.
9XEN's collects, processes and stores personal information from the user that the user voluntarily submits via forms on the website or services or elsewhere operated by 9XEN's in electronic or any other form of communication. To register to use the websites or services from 9XEN's the user needs to submit certain personal information. This includes among other things names and email address.
When a user makes use of websites or services operated by 9XEN's, 9XEN's automatically saves through usage of cookies the domain name and/or IP address of the computer used to contact 9XEN's as well as the date, length of visit at website or service operated by 9XEN's, pages accessed by the user and browser used.
Via smarphones, tablets or other mobile devices users can also access content and services from 9XEN's. 9XEN's then stores the device's identification number (i.e. ANDROID_ID, IMEI, MAC Adresses) that accesses the content or service in an anonymized form as well as the standard technical information (i.e. operating system version, device type, and so on) to enable the user to access the content or service.
If submitted, 9XEN's stores the email addresses of its users. Users either submit their email address voluntarily via contact form or by submitting it in the course of direct communication with 9XEN's.
9XEN's saves the history of communication, when the user submits a ticket to 9XEN's customer support as well as the information submitted by the user in the course of the communication (i.e. email address). 9XEN's does this in order to answer the user inquiry as best as we can. We do not share this information with third parties.
Our main concern is to always try to improve our offers and services as well as to adapt them to its users as best as we can. In the course of that approvement process the user can submit additional information to 9XEN's as part of the use of offers and services operated by 9XEN's or in the course of direct communication. Information stored are such as name, address, age, gender, interests and, if applicable, payment data. Payment data is only stored if the user processes a payment via 9XEN's. The user can also allow 9XEN's to record their usage behavior on partner websites.
Usage data from Publishers (publisher-user):
Publishers who work with 9XEN's share information about behavior of the publisher-user's usage. 9XEN's needs the publisher-user's data in order for the the user to receive benefits for offers from the publisher. By doing so, the publisher assigns each user a personal ID ("UserID") connected with the usage data. The UserID can only be read out by the publisher. 9XEN's is not able to directly associate the usage data shared by the publisher via the UserID with the user. 9XEN's can only determine the identity of the publisher-user if the publisher-user itself initiates such a request.
Thus, the information transmitted by the publisher to 9XEN's is not related to one individual. This applies unless the publisher-user disclosed its identity and therefore waiving the protection of his private information (for instance accessing the publisher's content with a user name connected to the real name or entering the email address on the publisher's website). In this case, but not solely, 9XEN's is entitled to the above-mentioned rights to use the personal information.
9XEN's collects, processes, and stores users' personal information, when seeing a legitimate business purpose for it. Expressed in a different way 9XEN's collects, processes, and stores user data to better understand users of their websites and services and therefore offer them better services. For instance 9XEN's can not only use the information stored for direct processing of the agreement concluded with the user (for example use of services, creation of invoices, use of customer support), but also use it to identify malfunctions and/or misuse of 9XEN's websites and services.
Thus, 9XEN's logs and stores information on the use of 9XEN's websites and services such as activity on the publisher's website and service in regard to customers' advertisements or services, including the monitoring of behavior patterns and checking for manipulations. This can be useful and therefore is used to detect misuse or improper activity by the user or publisher-user. 9XEN's uses special software to detect the use of illicit scripts and identify the IP address as well as other data in regard to the behavior of users and publisher-users. If 9XEN's determines that a user or publisher-user violates its contractual obligations, for instance by using illicit scripts, 9XEN's explicitly reserves the right to bring the user's or publisher-user’s data together with other data stored by 9XEN's on this person to prove the violation. We will then possibly take additional measures against the users or publisher-users concerned to restore normal operation.
Insofar as it is required for billing, 9XEN's is entitled to share user data with the service provider responsible for payment processing. 9XEN's is also entitled to provide user data to third parties authorized to collect outstanding balances, insofar as this information is required or useful to collect the balance. When cooperating with third parties for these services, 9XEN's will obligate them to observe applicable data protection laws and guarantee sufficient data protection.
9XEN's is entitled to anonymously use the information stored by and from the user or publisher-user to evaluate interests, user behavior and demography. 9XEN's is also entitled to anonymously analyze information stored about the user or publisher-user in an statistical and aggregate form. If and to the extent to which 9XEN's uses data to create user profiles, 9XEN's will never share the profiles with third parties without the consent of the person concerned and will immediately cease the use of the user profile if the user or publisher-user objects to it.
Based on the information submitted to 9XEN's as well as the actions within 9XEN's websites and services, 9XEN's may allow third parties to contact the user for advertising purposes. As long as the user does not object to the use of its user data for this purpose, advertising can be sent that matches his or her profile and interests. The information cannot be attributed to the user, unless the user voluntarily made this information on a website or service operated by 9XEN's.
The email addresses acquired through an offer form of 9XEN's or received directly from the user can be used by 9XEN's to send the user newsletters and information on 9XEN's offers. The user can withdraw this consent by objecting at any time via email at no charge. The user will have the opportunity in every information and newsletter sent by 9XEN's to unsubscribe or send a cancellation notice via mail.
If the user voluntarily shares personal information on request by 9XEN's , then 9XEN's will use this information with his or her consent so that the user receives personalized special offers.
Personal and pseudonymized user data is used solely by 9XEN's. It is not shared with third parties. Information received by third parties about user behavior is received only without being able to attribute it to a specific person.
9XEN's will use and when necessary share personal information in the course of fraud prevention and detection.
9XEN's will transmit user's personal information to advertisers and resellers only when the user redeems a promotional offer of such a partner company participates in a survey and the information is required for processing or for participation in the survey.
9XEN's will not provide third parties with email addresses or information from the communication with customer support or other information volunteered to 9XEN's.
The user and publisher-user can change or delete his personal information at any time. The user or publisher-user can as well contact 9XEN's, if they would like 9XEN's to change or stop using their information. 9XEN's will change or delete the user's or publisher-user's information as quickly as possible. However, 9XEN's points out that due to technical and organizational constraints, it is possible that some ongoing measures or those that have not yet begun may continue to be carried out after the request for deletion to 9XEN's has been made.
9XEN's will disclose all of the information stored about the user or publisher-user immediately and unchanged on request by the user or publisher-user. The information will always be conveyed in electronic form via email. Exceptions might be made after consulting the 9XEN's support.
When contacting us, we keep a record of that correspondence and collect your email adress and other information in that matter as stated above. This will only happen for archival purposes as well as for further correspondence and optimization of our website and services. Your email adress will not be used, transfered or sold.